Privacy Policy and Cookies Notice for the Booking Portal

Demisoft's Data Processing and Protection

At Demisoft, we process personal data. In handling personal data, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council, the Data Protection Act, other data protection laws, and guidelines provided by the Data Protection Authority.

Personal data refers to any information that can identify an individual, such as name, IP address, email address, information about website visits, service usage, etc. Processing of personal data encompasses any action or operation performed with personal data, including collection, use, modification, disclosure, storage, and deletion.

We strive to minimize intrusions into personal privacy and ensure that personal data kept for internal use is not accessed by unauthorized third parties. To protect personal data and ensure its lawful processing, we've implemented organizational, physical, and technical security measures.

Methods of Collecting Personal Data:

  • Entering contact details for making a reservation (name, phone number, email address).
  • Creating and updating accounts.
  • Through cookies.

The retention period for personal data is determined by legal retention requirements or as long as necessary to fulfill legal obligations, or until the statute of limitations for legal claims expires.

If you believe your data protection rights have been violated, you have the right to object to the data processing. We will investigate and address valid objections. During a dispute, you can request restriction of data processing. If we disagree, you can file a complaint with the Data Protection Authority. If the Authority doesn't address your complaint, you have the right to appeal to the administrative court within the stipulated timeframe.

Demisoft does not transfer customer data outside the European Economic Area (EEA). We don't share personal data with third parties. All data is used for communication and service improvement. For inquiries related to data processing (including data deletion), contact us at info@demisoft.ee.

If we no longer need personal data and it's not legally required to be retained, we will delete it. We may continue to use data for statistical purposes, but only in pseudonymized or anonymized form.

COOKIES

For a better user experience, our website uses cookies.

By using our website's "Sports Facilities Web Calendar," you agree to the use of cookies.

A cookie is a text file saved by websites on a user's computer. When revisiting a site, the browser reads the cookie and sends the information back to the website or element that originally set the cookie. 

Types of cookies used:

  • Persistent Cookies: Essential for website navigation and feature utilization. Without them, users can't access all website features. They are created for logged-in users to pre-fill forms and offer a more personalized experience. They expire 2 hours after the last use. Users can delete them if desired.

  • Session Cookies: Temporary cookies stored only during a website visit.

  • Third-Party Cookies: Set by third parties, not this website. For instance, if a user shares content from this site on social media, the social media provider might store a cookie in the user's browser.